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Privacy Policy

Last updated: September 19, 2026

Data collection frameworks

Customer profiles build automatically based on transactional history, capturing order frequency, total spending, preferred items, and WhatsApp contact identifiers.

Algorithmic segmentation

Customer data is grouped nightly into automated behavioral segments such as Champions, At Risk, and Loyal. Customer list exports are restricted to managers and above, with every export securely logged alongside the specific filter criteria and row count used.

Communication & opt-out constraints

Users who opt out of promotional messaging will never receive marketing broadcasts. Furthermore, no customer will receive more than one promotional message per week across any part of the ORDE ecosystem.

Driver location privacy

Driver positioning data is shared with the system exclusively while actively fulfilling a delivery order — never while idle or after completing the final drop-off.

Contact

Privacy questions or data requests: email support@orde.tech or call 01023600641. Address: عمارات العبور صلاح سالم ايه وان 7